Syncronology's Solutions
SinglePoint means process based solutions to managing Documents, Issues, Change Control, Programs—in fact virtually any business process.
Our philosophy is to make Quality an intrinsic part of what your people do day in day out. SinglePoint is a 100% web based tool that is designed from the ground up to capture the unique way that your business works.
SinglePoint connects your people to the process by assembling all data, notifications, key tasks, reminders, documents and reports into one unified, real time view.
Our customers tell us that visibility is the key. With SinglePoint your users will now just have one place to come to see all the tasks relative to managing issues such as customer complaints and non-conformances, documents, change requests and projects.
The notification module is powerful and flexible; it can send e-mail, texts and instant messages and can be configured to provide automatic escalation when tasks run overdue or when your users away.
Fully customisable workflows, forms and reports allow you to capture your exact processes and variations. Your end user simply follows the workflows and completes the forms along the way.
Documents can be uploaded to form part of the overall workflow giving you and your users one logical location to work in and one “version of the truth” to refer to.
SinglePoint features a powerful management reporting module called Absolute Reporting that allows you to design your own custom reports to best reflect your KPI’s and other objectives. Reports can run automatically and deliver themselves by e-mail to the relevant people—great for weekly/monthly KPI reporting.
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