Singlepoint Issue Manager software

When we asked our customers if they had to handle customer complaints from time to time, we got a unanimous “yes”. When we asked them how they did it, we got hundreds of different answers. In fact, we got different answers from the same company, depending on who the customers was or what type of product was involved.

In a nutshell – they all do it but they all do it differently. That’s why Singlepoint Issue Manager is a problem resolution tool that is designed to be different every time it’s deployed. It is flexible enough to be tuned into the exact way you work. The workflow, the forms and the reports are all configurable (and by non-programmers too), so it’s lightning quick to deploy. You can feed your KPI reporting requirements with our on-board management reporting tool Absolute Reporting.

Click to download the Issue Manager datasheet, Absolute Reporting datasheet or visit our Solutions page for more products, datasheets and links.